Question 1

What is eUSD Card?

Accepted Answer

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eUSD Card is a card on the payment network that offers a unique payment experience by allowing users to spend online and offline easily. It  combines the convenience and acceptance of a traditional credit card with the flexibility of paying via Mobile Wallets.

Question 2

How do I open an account with EUSD.COM?

Accepted Answer

Follow the steps below to install the app and kickstart. Rest assured, we prioritize your security throughout the entire process.

1. Download and Install the app from your Apple Store or Google Play
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2. Click the ‘Get Started’ button, and follow the steps to create an account
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Question 3

How to Apply for an eUSD Card?

Accepted Answer

It's simple! Follow these steps to unlock a world of convenient and secure transactions with your eUSD Credit Card.

1. Create an Account
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2. Submit your identity documents and complete the liveness detection process to verify your identity.
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3. Once verified, you're ready to create your first eUSD Credit Card.
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Question 4

How do I recharge my eUSD Card?

Accepted Answer

Convert supported currencies in the eUSD app to your preferred currency, then deposit onto your eUSD Card for global payments, both online and in-store.

Question 5

How to check my card CVV code and card expiration date?

Accepted Answer

To check your card's CVV code and expiration date, follow the following steps:

1. Tap on your eUSD Card
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2. Enter your PIN
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3. View CVV Code and expiration date
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Question 6

How to add my eUSD Card in Google Wallet?

Accepted Answer

1. Open the Wallet app, tap 'New Credit or Debit Card' to add a new card.
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2. Enter Card Details, Expiry and CVV
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3. Choose 'Send me an email' to get verification code
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4. Once verified, card will be added successfully.
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Question 7

How to add my eUSD Card in WeChat?

Accepted Answer

1. Open the app, tap the 'Bank Card' selection to add a new card.
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2. Tap 'Add New Card'
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3. Enter Card Details, Expiry and CVV
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4. Enter safety code and verify 
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Question 8

How to add my eUSD Card in Alipay?

Accepted Answer

1. Open the Wallet app, tap the 'Bank Card' to add a new card.
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2. Enter Card Details, Expiry and CVV
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3. Card added successfully
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